Terms & Conditions

Welcome to our Louise Gray web site (“Site”). Louise Gray, LLC is an online retailer of high quality home accessories offered directly to the consumer (“Louise Gray”). These Terms of Service govern your access to and use of the Site. Please take the time to review these terms and conditions carefully. Your use of our Site constitutes your agreement to follow these rules and to be bound by them.

These Terms of Service may be updated or amended at any time without notice, so we encourage you to check back regularly. Your continued use of our Site is your consent to any and all updates and amendments.

Use of Website 

All of the content that you see on our Site, including all visuals, designs, text, and audio and video clips is the exclusive property of Louise Gray and is subject to all applicable trademark, service mark, trade dress, copyright and other intellectual property rights. The entire content of the Louise Gray Site is copyrighted as a collective work under U.S. copyright laws. Louise Gray hereby grants you a limited license to access and use of the content on our Site solely for your own personal, noncommercial use.

You are strictly prohibited from accessing or using the Louise Gray website for any illegal or unauthorized purpose. Harassment in any manner or form through our Site, including via email or by obscene or abusive language, will not be tolerated.

We welcome your respectful comments and feedback; however, any comments, feedback, messages, ideas, suggestions or other communication sent to our Site shall be and remain the exclusive property of Louise Gray. Furthermore, Louise Gray shall be under no obligation to hold your comments in confidence, compensate you for any communications, or to respond.

Pricing Policy

All prices displayed on this Site are quoted in US dollars. You will be responsible for all applicable taxes, regardless of any amount quoted at the time of your order.

Manufacturing Variations

We have done our best to accurately display our products on our Site. Nonetheless, please be aware that each product is hand crafted and variations may occur. We believe such variations add to the beauty of our hand crafted product. Note that these variations are not considered manufacturing faults and as such will not be eligible for return. The overall size (listed at 54 x 72″) can vary by +/-1″ in both length and width. Colors, in particular, can vary depending on your monitor.


Louise Gray does not provide a warranty on our quilts, however, should a manufacturing error occur that is outside of the manufacturing variation parameters listed above, it will be replaced. If you are not satisfied with your purchase, please reference our Return Policy for further assistance.


This Site and all content available on this Site are provided on an “as is” basis. No warranties, either express or implied, are made with respect to this Site, including, without limitation, warranties of title or implied warranties of merchantability, non-infringment, or fitness for a particular purpose. By using this Site acknowledge that your use is at your sole risk, and you agree to indemnify and hold Louise Gray (including its officers, directors, agents and employees) harmless from any claim or demand, along with any losses or damages of any sort resulting from any violation of these terms of service or any activity relating to your account. This indemnification shall remain in effect even if there is a subsequent modification or termination to the Site.

Site Errors

Despite our best efforts, our Site may contain typographical errors or inaccuracies. Such errors may relate to product information, including pricing and availability. If this occurs, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconvenience.


If you have any questions regarding our Terms of Service, please email us at info@louisegray.com.